Legal

Privacy Policy

Last updated: July 2026

1. Introduction

This Privacy Policy explains how HomeSignage ("we", "us", "our") collects, uses, and protects your personal data when you use our Service. We are committed to protecting your privacy in accordance with the Swiss Federal Act on Data Protection (nDSG) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Data We Collect

Account data: name, email address, and password (hashed) when you register.

Device data: device identifiers (deviceId), organisation keys, and heartbeat timestamps from registered Raspberry Pi devices.

Usage data: layout configurations, screen settings, schedules, and display hours you create within the Service.

Billing data: payment information is processed by Stripe. We do not store your full card details.

Technical data: IP addresses, browser type, and access logs for security and debugging purposes.

3. How We Use Your Data

4. Data Storage

Your data is stored on servers located in Switzerland (our NAS infrastructure) and processed through Cloudflare's global network. Cloudflare acts as a data processor under our instruction.

5. Data Sharing

We do not sell your personal data. We share data only with:

6. Data Retention

Account data is retained for the duration of your subscription plus 12 months. Device heartbeat logs are retained for 30 days. You may request deletion of your data at any time.

7. Your Rights

Under the nDSG and GDPR, you have the right to:

To exercise these rights, contact us at [YOUR EMAIL].

8. Cookies

The HomeSignage web dashboard uses session cookies for authentication. No tracking or advertising cookies are used.

9. Security

We implement appropriate technical and organisational measures to protect your data, including encrypted connections (HTTPS/TLS), hashed passwords, and access controls.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email. Continued use of the Service constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions or requests, contact us at [YOUR EMAIL].